Student Backup is committed to responding to your service inquiries and answering any questions you have about our product. Below please find Email, mailing and telephone contact information. We promise that you will receive a reply within one business day of your request.

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If you purchased your software before May 2008 and you have lost your encryption key please follow the steps below:

1. Click 'Start'
2. Click 'All Programs'
3. Click the 'Student Backup' folder
4. Click 'Student Backup'
5. (Windows Vista Users) Click 'Allow'
6. Click 'Help'
7. Click 'Print Disaster Recovery Info'

Email Contacts
Company, Sales and Service Information: sales@studentbackup.com
Technical Support: support@studentbackup.com
Billing Inquiries: billing@studentbackup.com

Mailing Address
StudentBackup.com
990 Stewart Avenue Suite 450
Garden City, NY 11530

Telephone
Customer Support: (516) 861-3005